Past Conferences
For what it's Worth: Wrestling with Relevance, Public Value and Impact:
St. Louis 2009
The 2009 conference sparked a number of engaging conversations on how to show and share what we know our organizations mean to communities, how the experiences we create relate to visitor needs, and how a program or an exhibit can bring about a change. With the impressive Gateway Arch as a backdrop, a small but lively group of 150 considered the importance of strategies and methods for defining and measuring public value.
Download a copy of the 2009 on-site program (5mb)
Download a copy of the 2009 abstracts (386kb)
Theory, Practice & Conversations:
Houston 2008
As promised, the 2008 conference was all about meaningful dialogue. There were conversations in the hallways, in the plenaries, at the evening events. And there was dancing and limericks and
lasso-ing, too. More than 200 people from across the US and eight other countries gathered in Houston, Texas to learn about cutting edge research, to share ideas about how to apply what is known about visitors to creating quality visitor experiences, and to discuss big questions.
Download a copy of the 2008 on-site program (52kb)